Communicate With Hosted Pbx
Communication is the name of the game. Whether your business is selling, manufacturing or any other business you, your employees and your customers need to be able to communicate. Every business has to install a phone system but if you choose a hosted PBX you will gain a number of extra options, which will be extremely useful to your business.
When a company buys a standard PBX system the costs will more often than not be around the $10,000 figure with an expected life span of approximately 6 years or so, after which a replacement would likely be needed. Look at these figures against those of a hosted PBX system where costs are monthly for each user. This will help with your cash flow situation as you only pay for that which you use.
When you buy a hosted PBX it enables you to have a greater degree of control. Adding users, altering extension positions or numbers and other frequently made administrative exercises are easily carried out without having to enlist the services of an engineer. Plus it can all be done as soon as you want it.
By choosing a hosted PBX system you will always be in touch with your employees. Whether it is a salesman who spends most of his time out of the office or someone who works at home they will be able to receive all the benefits of your hosted PBX system with only an Internet broadband connection. All your employees will be able to communicate.
You may have a number of staff members that do not work in the office but they need never feel isolated if you have a hosted PBX system. By using the hosted PBX service their mobile phone can connect them directly to your system. Should a customer be trying to connect with one of your employees who is out of the office they will automatically be routed to the correct location. Alternatively, if preferred, your employee can use a laptop as their communication tool thus reducing the need for yet another piece of equipment.
As with most things there is one disadvantage and that is a hosted PBX system does need an Internet connection and cannot work without one. In this day and age the internet is almost totally reliable but there are still a number of problems for example viruses or network failures that can give rise to your business losing communication albeit only for a short time.
Usually most employees will be able to use their time in some other useful way until the Internet connection is restored but any downtime can cause problems for companies. However, a hosted PBX system does enjoy one benefit in these circumstances, which is that although you will not be able to take incoming calls or make outgoing calls any customer ringing in will be able to listen to a recorded message or give a voicemail message.
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Voicesure provides hosted PBX and phone system solution for small and medium businesses. Get connected with Voicesure's
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Article Source: ArticlesBase.com - Communicate With Hosted Pbx